Use the most popular machine learning which is more advanced than traditional keyword match.
Have the ability of fault tolerant to deal with spelling or grammar mistakes.
Support text recognition and speech recognition in dozens of languages such as English, French, Chinese.
The particular model based on transfer learning supports XiaoDuo to draw inferences about other cases.
Monitoring performance of the robot in real time, so we can improve it effectively.
Mining the useful business knowledge from conversations automatically.
Collecting customer information by using entity resolution or follow-up questions to give personalized responses.
Query or complete transaction by connecting with the enterprise’s internal systems such as CRM,ERP.
Have memory ability and logic reasoning to understand context and complex intents.
Help train new employees and assist them to serve customers.
Support emotion recognition, XiaoDuo can monitor mood change in real time to ensure customer satisfaction。
LIFE & O2O